SHOPIFY-FIRST SUPPORT OPERATIONS

Calm intelligence.
Clear resolutions.

Governed AI support that connects every ticket to verified Shopify context, approved policies, and a complete audit trail.

Sivya installation and authentication start from Shopify-owned surfaces.

• Understand. Match the customer, order, intent, and risk.
• Respond. Draft grounded answers with claim-level citations.
• Control. Approve, escalate, and audit every consequential action.